Gift Cards
HEYDUDE gift card terms/conditions (separate from the card):
Updated: August 31, 2023
IMPORTANT – PLEASE READ, print and retain a copy of these card terms/conditions for your records.
The following describes the terms and conditions that apply to HEYDUDE Gift Cards and eGift Cards. By purchasing or using your HEYDUDE Gift Card or eGift Card, you agree to all of the terms and conditions contained herein, along with the HEYDUDE Privacy Policy (collectively, “Terms”), including the mandatory arbitration agreement and class action waiver set forth below.
GENERAL TERMS. The HEYDUDE Gift Card or eGift Card is issued to you by Hey Dude Inc. For physical HEYDUDE Gift Cards, it allows you to load a dollar value onto your HEYDUDE Gift Card for purchases of retail merchandise at HEYDUDE-owned stores in the U.S.. (“Participating Locations”) For eGift Cards, it allows you to load a dollar value onto your HEYDUDE eGift Card for purchases of retail merchandise online at www.heydude.com.
For a list of Participating Locations and addresses, go to www.heydude.com/pages/stores
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The dollar value that you load onto your HEYDUDE Gift Card can be redeemed only for retail merchandise at Participating Locations. The dollar value that you load onto your HEYDUDE eGift Card can be redeemed only for retail merchandise online at www.heydude.com. Your HEYDUDE Gift Card or eGift Card is not a credit card or credit line and no deposit account is associated with a HEYDUDE Gift Card. Unless otherwise required by law or permitted by these terms and conditions, any amount on your HEYDUDE Gift Card or eGift Card is non-refundable and may not be redeemed for cash. No interest, dividends, or any other earnings on funds loaded to a HEYDUDE Gift Card or eGift Card will accrue or be paid or credited to you by Hey Dude Inc.
HEYDUDE Gift Cards and eGift Cards cannot be combined with any special or free offers, cannot be used to purchase other Gift Cards or eGift Cards, and cannot be returned, resold, or transferred for value.
These Terms are the complete and exclusive statement of agreement between you and .Hey Dude Inc., and supersedes any and all prior information, proposals and all agreements regarding HEYDUDE Gift Cards or eGift Cards. In the event that any provision of these Terms are determined to be illegal or unenforceable, that provision will be eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable. Headings herein are for convenience of reference only and shall in no way affect interpretation of these Terms.
We reserve the right not to accept any HEYDUDE Gift Card or eGift Card, or otherwise limit use of a HEYDUDE Gift Card or eGift Card if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful.
LOADING VALUE ON YOUR CARD. You can load a dollar value on the HEYDUDE Gift Card by using a credit card, debit card or cash by visiting any Participating Locations. You can load a dollar value on the HEYDUDE eGift Card by using a credit or debit card to purchase a HEYDUDE eGift Card on www.heydude.com. You may load between $10 and $500 onto your HEYDUDE Gift Card in increments of in $10, $25, $50 and $100. You may load $50, $75, $100, $150 or $200 onto your HEYDUDE eGift Card by selecting the desired amount on the product page. .Hey Dude Inc. may change the maximum and minimum amounts at any time in its sole discretion.
You can check the balance by calling customer service at 1-866-306-3179. You will need to have your HEYDUDE Gift Card or your HEYDUDE Gift Card number in order to check your balance.
BILLING ERRORS/CORRECTIONS. We reserve the right to correct the balance of your HEYDUDE Gift Card or eGift Card if we believe that a clerical, billing or accounting error occurred. If you have questions regarding your transaction history or any correction, or if you dispute any transaction or correction that has been assessed against your HEYDUDE Gift Card, please call our customer service department at 1-866-306-3179. We will conduct an investigation and communicate the results and correct any error that we verify as soon as we finish the investigation. We shall have no liability for any billing error unless you provide us notice within sixty (60) days of the date of the transaction in question. You should monitor your transactions and account balances closely.
LIABILITY. Because your HEYDUDE Gift Card or eGift Card is used like cash for purchases from Hey Dude Inc., you are responsible for all transactions associated with your HEYDUDE Gift Card or eGift Card, including unauthorized transactions. If your card is damaged, lost or stolen, it cannot be replaced. The risk of loss and title for HEYDUDE Gift Cards and eGift Cards pass to the purchaser upon purchase of the HEYDUDE Gift Card or eGift Card.
COMPLIANCE WITH LAWS. By purchasing HEYDUDE Gift Cards or eGift Cards, you are certifying and representing that your use of HEYDUDE Gift Cards or eGift Cards will comply with these Terms and all applicable laws, rules and regulations, and that the HEYDUDE Gift Cards or eGift Cards will not be used in any manner that is misleading, deceptive, unfair or otherwise harmful to consumers or HEYDUDE. In addition, you agree to defend and indemnify HEYDUDE and its affiliates from and against any claims, expenses or liabilities made against or incurred by any of them in connection with your use of HEYDUDE Gift Cards or eGift Cards, or violation of any of these Terms.
PRIVACY. We do not collect personal information about you. If you request notice of promotions by email and provide an email address we keep it on file so we can send promotional messages to the email address provided but we do not maintain other personal or identifying information in connection with the email address provided. For our privacy policy, go to https://www.heydude.com/pages/privacy-policy.
APPLICABLE LAW; CHANGES TO TERMS AND CONDITIONS. We may amend the terms and conditions at any time, except any revisions to the mandatory arbitration provision will not apply to existing claims, arbitration of which will be governed by the arbitration terms applicable at the time the claims accrued. The most current version of these Terms will be available on this site and will supersede all previous versions of these Terms. The Terms shall be subject to, governed by and construed under the laws of the State of Colorado in the United States of America, without regard to conflict of law principles.
MISUSE OF GIFT CARDS. Gift Cards and eGift Cards may be provided as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via Web sites, Internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) without HEYDUDE’s prior written approval.
Use of HEYDUDE’s name, logo, trade dress (including any image/likeness of HEYDUDE Gift Cards or eGift Cards) or trademarks in connection with the purchase or use of HEYDUDE Gift Cards or eGift Cards is strictly prohibited. Furthermore, the use of HEYDUDE Gift Cards or eGift Cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored by, or otherwise affiliated with, HEYDUDE is prohibited.
We may prohibit your purchase or use of HEYDUDE Gift Cards or eGift Cards in the event of fraud or any other use inconsistent with these Terms. If we terminate without cause, we will refund or issue store credits equal to the balance of your HEYDUDE Gift Card or eGift Card less any amounts that you may owe us.
DISPUTE RESOLUTION. At our request or your request, any dispute between us will be decided by arbitration under the applicable rules of either JAMS or the American Arbitration Association. Arbitration involves the review and resolution of the dispute by a neutral party. If either you or we choose arbitration, neither you nor we will have the right to litigate that claim in court or to have a jury trial on that claim. In addition, you will not have the right to participate as a representative or member of any class of claimants pertaining to any dispute subject to arbitration. The arbitrator’s decision will generally be final and binding.
There shall be no authority for any disputes to be arbitrated on a class action basis. Arbitration can only decide our or your dispute and may not consolidate or join claims of other persons who may have similar claims. Any arbitration hearing that you attend will take place in the federal judicial district where you reside. This arbitration provision shall survive termination of the terms and conditions or any transfer of a HEYDUDE Gift Card or eGift Card. For more detail regarding arbitration pursuant to these terms and conditions, go to www.heydude.com/pages/arbitration.
DISCLAIMER AND LIABILITY LIMITS. HEY DUDE INC. AND ITS AFFILIATES MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE HEYDUDE GIFT CARD OR eGIFT CARD, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT, OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. HEY DUDE INC. DOES NOT REPRESENT OR WARRANT THAT YOUR HEYDUDE GIFT CARD or eGIFT CARD WILL ALWAYS BE ACCESSIBLE OR ACCEPTED.
IN THE EVENT THAT HEY DUDE INC. OR ITS AFFILIATES ARE FOUND LIABLE TO YOU FOR ANY REASON, YOU SHALL ONLY BE ENTITLED TO RECOVER ACTUAL AND DIRECT DAMAGES AND SUCH DAMAGES SHALL NOT EXCEED THE LAST BALANCE HELD ON YOUR HEYDUDE GIFT CARD OR eGIFT CARD. HEY DUDE INC. AND ITS AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF PROFIT, REVENUE OR USE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THESE TERMS AND CONDITIONS, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, EVEN IF WE OR OUR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL HEY DUDE INC. OR ITS AFFILIATES HAVE ANY LIABILITY FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF A HEYDUDE GIFT CARD OR eGIFT CARD THROUGH ACCIDENT, MISUSE, OR FRAUDULENT MEANS OR DEVICES BY YOU OR ANY THIRD PARTY, OR AS A RESULT OF ANY DELAY OR MISTAKE RESULTING FROM ANY CIRCUMSTANCES BEYOND OUR CONTROL. The laws of certain states or other jurisdiction do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have rights in addition to those contained in these terms and conditions. In such jurisdiction, our liability is limited to the greatest extent permitted by law.
ASSIGNMENT. We may assign all or part of our agreement without such assignment being considered a change to the terms and conditions, and without notice to you. We are then released from all liability. The assignee shall have the same rights and obligations as the assignor and shall agree in writing to be bound by the terms and conditions.